Plumber Near Me

Pleune Service Company

📍 750 Himes St SE, Grand Rapids, MI 49548 📞 (616) 243-6374 🌐 Website
3.8 (17 reviews)
Closed ⋅ Opens 7:30 AM
Mechanical contractor
Air conditioning contractor
Heating contractor
HVAC contractor
Plumber
Welder

Review Summary

  • Positive: Quick response, good technicians (Curtis), good account rep (Kyle), good service planning, great place to work, great people to deal with.
  • Negative: Issues with quoting/scheduling staff and client follow-up leading to delays in repairs (commercial AC unit), poor customer service, employee driving issues (speeding, road rage), poor work site supervisors.
Pleune Service Company thumbnail

3.8

(17 reviews)

5 ★65%
4 ★6%
3 ★0%
2 ★0%
1 ★29%

Julie Osborn

Pleune has been very quick to respond in any situation for my company. Curtis is a great technician, Kyle is a great account rep and service is always quick to get back with me on a plan to get someone out here. Thank you to your team!

ken fortier

The Technicians are great and do fantastic work. My frustration is with the staff resposnible for quoting and client follow up. It took 3 days to repair our commercial a/c unit due to lack of care and concern by the internal people respsonsible for quoting and scheduling. I'm still very disappointed! The unit was finally repaired. No real resolve occured reguarding my frustration, after several emails back and forth with the Internal Ops Manager, other than me learning that she is right and I am wrong. Great customer service is very important to me! After several years of working with Pleune, I've decided to move on to another HVAC provider.

Steve Dilts

I’ve used their services years ago and though their worker was great at that time, I have noticed recently there’s an employee which drives in the Ravenna area regularly and I have witnessed multiple times they’ve sped excessively in school zones, road raged at drivers and just shown their back side in general...just a bunch of trash people employed with this company! If you can’t control one employee you can’t control any, I would use a pile of matches in a pan to heat my home before I used them...it’s scary to know trash repairs furnaces!

Kim Smith

Work site supervisors are the worst

Michael Carpenter

Great place to work with.

Jack Kramer

Great people to deal with

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